Get in Touch
Whether you're a buyer needing support or a creator ready to build AI Shorts, we're here to help. Reach out through your preferred channel.
Send Us a Message
Prefer a form? Fill this out and we'll get back to you quickly
Creator Resources
For sellers only: Get help building and submitting your AI Shorts
Common Questions
Quick answers to frequently asked support questions
How quickly do you respond to support requests?
We typically respond to support requests within 24 hours, often much faster. For creator-related inquiries during the review process, we aim to respond within 12 hours.
Do you offer phone support?
Currently we provide support primarily through email and our help center. This allows us to provide detailed, documented responses and maintain a record of all communications.
What information should I include in my support request?
Please include your account email, a detailed description of the issue, any error messages, and screenshots if applicable. This helps us resolve your issue faster.