sellershorts
sellershortsUSD
Find answers to common questions and solutions to frequent issues that sellers encounter on SellerShorts. If you can't find what you're looking for, contact our support team for help.
Click "List Your AI Tool" or "Start Listing AI Tools" on the homepage, create your account, and complete the seller profile setup. You can start publishing AI Tools immediately after becoming a seller.
No, you can publish AI Tools without connecting Stripe.
However, you'll need to set up payouts to receive earnings from sales. You can connect Stripe anytime from the Payouts page.
SellerShorts works with any platform that supports webhooks and callbacks.
We provide detailed guides for Make.com, n8n, Relevance AI, and Botpress. Technical users can also integrate other platforms like:
These require additional setup beyond our standard guides.
Individual Wizard is the complete 7-step process for publishing one AI Tool from start to finish.
Bulk Upload lets you create up to 100 drafts with basic information only. You then complete each draft individually.
Use Individual Wizard for learning and immediate submission. Use Bulk Upload for creating multiple drafts quickly.
Use Bulk Upload when you have multiple AI Tools to publish and you understand the submission process.
It's ideal for experienced sellers who want to quickly establish multiple drafts and complete them over time. New sellers should start with Individual Wizard to learn the process.
Bulk upload creates draft AI Tools with basic information only. You must then complete each draft individually by:
Check your "Your Drafts" section to continue working on each one.
Most AI Tools are reviewed within 24 hours.
Complex AI Tools or those requiring clarification may take longer. You'll receive an email notification when the review is complete.
Rejected AI Tools appear in your "Changes Required" section with specific feedback from our review team. You can edit the AI Tool to address the concerns and resubmit for another review.
You can update portfolio images and pause/resume sales at any time. Changes to core functionality (inputs, outputs, pricing, integration) require creating a new version and going through review again.
Consider the value delivered, time to process, and complexity of your automation.
Check similar AI Tools in the marketplace for competitive pricing. Your net earnings are shown in your payouts dashboard after platform fees.
Pricing Options: You can offer multiple pricing models:
You can offer all three options together, or just one-time purchases. Free trials and subscriptions are optional enhancements that can help attract more buyers.
Yes, you can delete any draft AI Tool using the "Delete" button in your "Your Drafts" section. This action cannot be undone, so make sure you want to permanently remove the draft before confirming.
Drafts are incomplete AI Tools you're still working on. Submitted AI Tools have been completed and sent for admin review. Drafts can be edited freely, while submitted AI Tools are locked until review is complete.
There's no limit to the number of drafts you can create. You can have as many drafts as you need while working on your AI Tools.
Common causes include:
Check that you're:
x-callback-secret headerFor files larger than ~50MB, use hosted URLs instead of base64 encoding. Upload files to your own storage (AWS S3, Google Cloud, etc.) and return the public HTTPS URL in your callback.
Keep total JSON payloads under ~75MB.
Base64 encoding adds ~33% overhead, so a 50MB file becomes ~67MB encoded. Use URL hosting for larger files.
The creator (the person who built and connected the tool) pays for the AI/LLM API usage. Tools run on the creator's own automation platform (e.g. Make.com, n8n, Relevance AI) using their API keys and accounts, so usage is billed to them. Creators set their tool's price to cover that cost. Buyers pay the one-time price for the tool (or subscription if you enable it); SellerShorts does not charge or pay for LLM usage directly.
In the Inputs step, expand the "Authentication & Access Requirements" section and select "Amazon Ads".
When buyers run your AI Tool, they'll be prompted to connect their Amazon Ads account. Your webhook receives a job_token that allows your automation to make API calls on their behalf.
See the Amazon Ads integration guide →
The job_token is a secure token included in your webhook payload when your AI Tool requires Amazon Ads. It contains:
Use it in the Authorization: Bearer {job_token} header when calling SellerShorts' capabilities API to make Amazon Ads API calls. The token stays valid for the entire workflow execution.
All 42 Amazon Ads API capabilities are automatically enabled when you select Amazon Ads in the Inputs step. These include:
Certain capabilities (like deleting resources) are not supported for safety reasons.
See the full capabilities list →
When you select Amazon Seller Central in the Inputs step, 11 SP-API capabilities are automatically enabled:
connect.statusproducts.list, products.detail, catalog.searchlistings.upload_feed, listings.a_plus_generateorders.summary, feeds.statusanalytics.fetch (Brand Analytics SQP + Sales/Traffic Reports)messaging.request_review (Amazon's Request-a-Review flow)account_health.fetch (Seller Performance Reports)Note: Financial data (Finances API, finance.summary) is intentionally out of scope today. None of the current tools require it, so the broker does not expose it. The Finance and Accounting SP-API role is therefore not requested at OAuth time, reducing the platform's Data Protection obligation surface.
An additional 3 Listings Items API capabilities are available on opt-in via the wizard's "Post to Amazon (Optional)" section (admin reviews each tool's declared write actions before approval):
listings.get (GET, reads a single listing's full attribute set)listings.update (PATCH, pushes listing patches; Apply-button-eligible write verb)listings.update_images (PATCH, pushes image patches; Apply-button-eligible write verb)See the Amazon Seller Central guide →
The Apply to Amazon button is a one-click action on the order detail page that pushes your AI Tool's output directly to the buyer's connected Amazon account. It's available when your tool declares write verbs in the Inputs step wizard (e.g., listings.update, ads.campaigns.create, ads.sb.campaigns.create, messaging.request_review).
Buyers see a preview of what will change, confirm, and the broker executes the write against their account. The Apply button is available for capabilities like:
Learn how to declare Apply verbs in the Inputs step →
The Apply button appears on the order detail page only when ALL of these are true:
Show "Apply to Amazon" button after tool runs toggle ON for at least one of those verbs (defaults to ON when you check a write verb).structured_output envelope.Important: Editing the declared verbs on an already-approved tool routes the edit back through the normal draft, submit, then admin review flow before the new scope is honored.
No, once a buyer connects their Amazon Ads account, it stays connected for future orders. They only need to reconnect if they disconnect it manually or if there's an authentication issue.
Async means your automation runs in the background after receiving inputs.
You process the data at your own pace, then send results back via callback when complete. This allows for complex processing that takes time.
Choose ETA buckets that cover 90% of your processing times. It's better to over-estimate and deliver early than to under-estimate and disappoint buyers.
Send a failure callback with ok: false and error details.
The order will be marked as failed, and buyers will see the error. You can retry manually or fix the automation and reprocess.
Yes, buyers can request revisions if results don't meet their needs. You'll see revision requests in "Order Attention" and can provide updated results through the revision interface.
Earnings enter a hold period after completion. After they clear, they are included in the next scheduled payout.
Payouts happen once your available balance meets the minimum shown in your payouts dashboard. Timing may vary by region and Stripe account status.
Earnings remain pending during the hold period to protect against chargebacks and disputes. This is standard for digital marketplaces and protects both buyers and sellers.
You keep the majority of each sale. Stripe processing fees are handled by the platform, so you receive your full share of earnings.
Buyers can pay with major credit cards, debit cards, and digital wallets through Stripe. All transactions are processed securely.
Visit the "Sellers Profile Edit" page from your dashboard. You can update your bio, skills, portfolio images, and contact information anytime.
Contact support to delete your account. Note that active AI Tools will be removed from the marketplace, and you'll need to fulfill any pending orders first.
Use the "Open Stripe Dashboard" link in your Payouts section to update banking details directly in Stripe.
Solution: Add required authentication headers (Authorization: Bearer or x-api-key) in the Connect step.
Solution: Include the callback secret header in all POST requests to the callback URL.
Solution: Input keys must start with lowercase letter and match the pattern ^[a-z][a-zA-Z0-9_]{1,39}$.
Solution: For cover images, keep under 5MB. For result files, use URL hosting for files over 50MB.
Solution: Ensure your automation sends callbacks within your stated ETA. For longer processing, choose a larger ETA bucket.
Before contacting support, try these quick fixes: refresh your browser, clear cache, check your internet connection, and verify you're using the latest version of your browser. Many issues resolve with simple troubleshooting.
If you couldn't find the answer to your question, don't hesitate to reach out to our support team. We're here to help you succeed as a seller on SellerShorts.