The order detail page provides complete information about a specific order.
It includes buyer inputs, processing results, and tools for managing revisions or issues.
Overview
When you click "View Details" on any order, you'll see a comprehensive view of everything related to that purchase.
This includes everything from the original inputs to the final delivered results.
Page sections
Order header
The top section shows essential order information:
AI Tool Name – Which of your AI Tools was purchased
Order ID – Unique identifier for reference
Submitted Time – When the buyer ran your AI Tool
Status Chip – Current order state with color coding
Results section
The main content area displays the outputs your automation delivered:
Original results
Text – Displayed with proper formatting
URL – Link to hosted content (opens in new tab)
Files – Download links with file type icons and sizes
Multiple files – Grid layout with individual download buttons
ZIP download – "Download All as ZIP" for multi-file orders
Revised results (if applicable)
Revision timeline – Shows original delivery and single revision (if applicable)
Latest results – Most recent version prominently displayed
Version comparison – Clear labeling of original vs revised
Revision notes – Comments explaining what was changed
Order information panel
The sidebar provides additional context and actions:
Processing details – Start time, completion time, duration
Buyer information – Purchase timestamp and order source
Technical details – Processing mode, ETA bucket, output type
Error information – If processing failed, error details and diagnostics
User inputs modal
Click "View User Inputs" to see exactly what the buyer provided:
All input fields – Every value the buyer entered or uploaded
File previews – Thumbnails and metadata for uploaded files
Download inputs – Access to original buyer files
Field mapping – Shows how inputs matched your defined keys
Available actions
For completed orders
View AI Tool – Go to the public listing page
Download results – Get copies of delivered files
View inputs – See what the buyer provided
Contact support – Get help if needed
Apply to Amazon (if applicable) – If your AI Tool declared Amazon write verbs (e.g., listings.update, ads.campaigns.create) and admin approved them, buyers see a one-click Apply to Amazon button on the order page. When clicked, the broker pushes your tool's output to the buyer's connected Amazon account. See the Inputs step doc for how to declare write verbs.
Apply-to-Amazon button (creator-declared)
For AI Tools whose output can be pushed directly to Amazon (listing updates, ad campaign creation, A+ Content, image patches, request-a-review, etc.), the order detail page renders an Apply to Amazon button after the tool completes successfully.
Prerequisites for the Apply button to appear:
You declared one or more write verbs in the "Post to Amazon (Optional)" section of the Inputs step wizard.
You toggled Show "Apply to Amazon" button after tool runs ON for at least one of those verbs (this defaults to ON when you check a write verb).
Admin reviewed and approved your tool with the write verbs intact.
The buyer's order completed successfully and produced a structured_output envelope your tool's webhook returned.
The buyer has a connected Amazon Seller Central or Amazon Ads account (depending on which verbs your tool uses).
What buyers see when they click Apply: a confirmation modal titled "Confirm: Apply to Amazon" with a summary line, and an optional collapsible "View change preview" panel showing the before / after JSON. Once confirmed, the broker executes the write verb against the buyer's account.
Important: If you later change which verbs your tool declares on an already-approved tool, resubmit the tool for admin re-review so the new write-action scope can be re-approved before the Apply button reflects the change.
For revision-requested orders
Provide Revision – Upload improved or corrected results
View revision request – See buyer's specific feedback
Add revision notes – Explain what you changed
Mark as delivered – Complete the revision (only 1 revision allowed per order)
For failed orders
View error details – See technical failure information
Retry processing – Attempt to rerun if automation is fixed
Manual completion – Upload results manually if needed
Report issue – Contact support for complex problems
Result types and display
Text results
Plain text – Displayed with monospace formatting
JSON – Syntax highlighted and formatted for readability
CSV – Displayed as a sortable table
File results
Single files – Large download button with file info
Multiple files – Grid layout with individual actions
File gallery – Visual thumbnails for images and documents
Bulk actions – Download all as ZIP for convenience
URL results
Clickable links – Open hosted results in new tabs
Link validation – Shows if URLs are accessible
Preview cards – Rich previews when available
Quick actions menu
The floating action menu provides fast access to common tasks:
View public listing – See your AI Tool as buyers do
Run test order – Create a test run with the same inputs
Copy order link – Share order URL with support
Export order data – Download order information as JSON
Order timeline
The timeline shows the complete order history:
Order created – When buyer submitted the order
Processing started – When inputs were sent to your webhook
Results delivered – When your automation sent callback
Revision (if any) – Single revision with timestamp
Final completion – When the order was fully resolved
Troubleshooting from order details
If results look wrong
Check inputs – Verify buyer provided expected data
Review automation logs – Look for processing errors
Test with same inputs – Use test order feature
Compare to examples – Check against your portfolio samples
If processing failed
Read error details – Check failure reason and diagnostics
Check webhook logs – Verify your automation received inputs
Verify callback – Ensure results were sent back correctly
Test connection – Re-run connection test if needed
Best practices
Review results quality – Check that outputs match expectations
Respond to revisions quickly – Fast turnaround improves satisfaction
Document issues – Keep notes on problems for future improvement
Use insights for improvement – Learn from order patterns
Maintain professional communication – Clear revision notes help buyers
Mobile considerations
Responsive design – All features work on mobile devices
Touch-friendly actions – Large buttons for easy interaction
Optimized downloads – Efficient file access on mobile
Readable text – Results display clearly on small screens